Job Title: Director Owned Commerce

Location:

NL

About the role:

Excited to shape the future of digital commerce and drive innovative initiatives? As the Director of Owned Commerce at Versuni, you will lead the strategic development and execution of our digital D2C channels. As we go through the next exciting chapter in the business, we are looking for someone to drive our direct commerce agenda. You'll oversee every aspect of our direct commerce platforms and experiences, driving continuous improvement through data-driven optimization and innovation. This role is perfect for a visionary leader who excels in creating seamless customer-centric e-commerce experiences.

The impact you’ll make:

Shape Strategy & Drive Growth: Lead the strategy and roadmap for our owned.com, aligning with broader business objectives while driving growth.
Craft Exceptional Customer Experiences: Lead the vision for the customer experience across all owned e-commerce web touchpoints, creating a seamless, personalized, high-quality experience from site navigation to checkout.
Optimize Customer Journey: Oversee the design and optimization of the customer journey on owned e-commerce platforms, focusing on intuitive navigation, engaging content, and effective conversion tactics. Lead user experience (UX) design initiatives to enhance overall customer satisfaction.
Drive Mobile Experience Improvements: Ensure seamless functionality and usability across all devices.
Foster Team Collaboration: Work with categories, e-commerce, and customer service teams to ensure the D2C experience aligns with customer expectations and provides consistent messaging and brand voice.
Manage Web & E-commerce Platforms: Oversee the end-to-end management of website and e-commerce platform, including technical infrastructure, user experience, content strategy, and performance optimization.
Drive KPI Excellence: Monitor and analyze key performance indicators (KPIs) including conversion rates, average order value, customer acquisition costs, and lifetime value, working closely with our commercial teams.
Leverage Digital Content: Work with the wider Digital team and e-commerce team for digital content utilization across countries and categories.
Implement Digital Enhancements: Work with cross-functional teams to implement digital enhancements.

The skills and knowledge you’ll bring:

10+ years of experience managing enterprise websites and platforms
4+ years in senior leadership roles, with a proven track record in leading digital roadmaps and platform migrations
Technical expertise in modern web/e-commerce platforms
Proven ability to manage cross-functional technical teams effectively
Strong understanding of UX and SEO principles
Proven experience in managing global projects

What we’ll give you in return:

Internationally competitive base salary | benchmarked against global industry and market leaders
Performance-based Annual Incentive Program | rewarding those who dare and achieve more
Top of the market pension scheme | with higher-than-average company contributions
Work from home, commuting and phone allowances | to support your daily commute, home office setup & business connectivity
Hybrid working model | effectively combining working from the office & home, depending on team dynamics and personal needs
Working from abroad | for up to 30 days per year, supporting our many international colleagues as well as travel enthusiasts
Extensive holiday package | additional care and development days, extensive maternity / paternity leave & possibility to purchase days
Bicycle Plan | possibility to select a company bicycle for daily commute along with accessories & insurance
Health Insurance Discount | when signing up with our partner insurance
Gym Membership Discount | to support your focus on health and wellbeing
Product Discounts | on all Versuni products which are sold under the Philips brand and our other brands
High growth environment | offering exciting learning and career development perspectives beyond your first role
Inclusive working culture and family spirit | we embrace our international community & diversity as competitive advantage

Ready to make an impact?

From developing game-changing air fryers to perfecting the art of coffee making, Versuni’s purpose is turning houses into homes — and we’re calling on your talent to bring it to life. Join our global team of 6,000+ passionate individuals, work with world-class brands, and shape the future of home living. We’re ready for you — are you ready for us?

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